PRIVACY POLICY
The purpose of this Privacy Policy is to inform users about how TERA (“Tera Baby-Shield) collects, retains, and uses information in the framework of its services. TERA will review and revise its privacy practices and this Privacy Statement from time to time. In the event of any amendment, a notice will be posted on our website. Should you have questions or concerns about your privacy with respect to your use of this Site or the Privacy Policy and practices of TERA, please contact our Privacy Officer at [email protected] .By accessing, reading, and making use of this site and/or TERA services (the “Site” and the Services”, as applicable), you agree, on your own behalf and on behalf of any entity on whose behalf you may be acting, to be bound by the Site and Services terms and conditions made available through this website, and this Privacy Policy which is an integral part thereof (the “Terms and Conditions” and “Privacy Policy”, as applicable). If you do not wish to be bound by the Terms and Conditions, you should not access, read or use this Site or the Services.
Personal Information
If you provide your personal information to us via our online forms available on our Site or Services, your personal digital spaces, by our sales department, or by our services representatives.
Your personal information will be collected, stored, used, and transferred according to the Privacy Policy of TERA. We may use your personal information to respond to your enquiry and provide services to you, to study and analyze the functionality of our services, website and mobile app and to analyze users’ activities, to provide support, to measure service activity, to conduct surveys and send questionnaires, to maintain our service, to make it better and to continue developing the Site and Service.We may use your email address to contact you when necessary, to send you reminders and to provide you information and notices about our service.
We do not disclose your personal information to third parties unless you give us further consent to do so for the purpose of furnishing you with the Services. If necessary, we may use your Personal Data to enforce our terms, policies, and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of our service, and to take any action in any legal dispute and proceeding. We will do our very best to protect the privacy of your personal data.
By using the Site and Services or providing us with personal information, you consent to the use of your personal information by TERA in accordance with the Terms and Conditions and for the purposes set forth in the Privacy Policy.
Web Analytics and Cookies
This Site may use cookies to collect information about your visit to the Site, including your Internet Protocol address, information about the operating system of your computer or device, and information about your browser.
This information may be used to generate statistics about patterns of user visits to the Site, including, among other things, the number of page visits, the number of unique page views, the average time spent on a page, traffic to the Site by hour of the day and day of the week, and geographic location of users. This information may be used to measure the use and performance of the Site and Services and to improve the experience of visitors to the Site and Services. This information will not be used to identify individual users otherwise. You can withdraw your consent to our non-necessary cookies at any time even if you have previously consented by contacting the email address appearing above. You can otherwise set your cookie preferences using your browser.
The Personal Data We Collect
When you access our website or services, our servers log certain ‘traffic/session’ information from your device, such as the country from which you use the Service, the browser type, operating system, geo-location, and the Internet Protocol (IP) address. We also collect information about your activity, for example, your log-in and log-out time, the duration of sessions, viewed webpages or specific content on web pages, etc.
We use standard analytics tools of Google Analytics and other similar services. The privacy practices of these tools are subject to Google’s own privacy policy.
at: http://www.google.com/analytics/learn/privacy.html
Where Do We Process Your Personal Data?
Your Personal Data is processed in Israel. If we provide services to you in the EU territory, please note that in 2011 the EU Commission rendered a decision pursuant to Article 25(4) of the data protection directive 95/46 EC under which Israel was acknowledged as “providing an adequate level of protection for Personal Data …”[1]. In some instances, you may visit third countries yet to be recognized by the EU Commission or Israel as “providing an adequate level of data protection”. Should you require our services in these locations, you hereby provide us with your explicit consent to transfer your data to any vendor in these locations, which assist us in providing you with our services.
To the extent necessary under EU privacy laws and regulations, we will implement data onward transfer instruments, such as the Controller to Processor Standard Contractual Clauses (SCCs), the Controller-to-Controller SCCs, the Privacy Shield Framework, and a statement of compliance with the Privacy Shield Principles, and such other lawful instruments to transfer personal information, as may be available from time to time.
How long will we store your Personal Data?
We will store your Personal Data for at least the minimum amount of time required for the provision of our services to you based on the applicable services you elected to purchase. To the extent permitted, according to applicable regulations, we will delete your data upon a written request from you.
We may need to ask you to provide us with certain credentials to make sure that you are who you claim you are. If you find that the personal data on your account is not accurate, complete or updated, then please provide us with the necessary information to correct it. In some cases, you can also revise your personal information through our website.
Please be advised that we may retain and use your personal data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. In addition, after we delete your personal data, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. This deletion will not change or delete personal data which may have already been shared with third parties, as permitted in this Privacy Policy or any other agreement between you and us. We may redact from the data which we will make available to you any personal information related to others.
Personal Data Security
We will use our best efforts to protect the confidentiality of your personal data. We use reasonable data security measures in line with high industry standards. We also adopted strict rules that include technical and physical administrative measures for protecting your personal data, including protecting against Personal Data misuse and against unauthorized hacking.
However, no system can ever be fully protected from unauthorized intruders, THEREFORE WE WILL NOT BE LIABLE FOR ANY SYSTEM FAILURE OR PERSONAL DATA HACKING THAT WAS NOT FORESEEABLE TAKING INTO ACCOUNT THE SURROUNDING CIRCUMSTANCES, EXISTING TECHNOLOGIES, AND REASONABLE COSTS.
Web Services Disclaimer
Our Site and Services might include links to external third-party websites. PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR THE PRIVACY PROTECTION, POLICIES, AND USE OF ANY SOFTWARE OFFERED IN THESE EXTERNAL WEBSITES. WE WILL NOT BE RESPONSIBLE FOR ANY DIRECT OR INDIRECT DAMAGES CAUSED FROM THE USE OF THIRD-PARTY WEBSITES.
Your Data Subject’s Rights
As a data subject who is located in the EU, you may (i) access the data as specified in section above, (ii) contact us if you want to withdraw your consent to the processing of your personal data (exercising this right will not affect the lawfulness of processing based on consent before its withdrawal), (iii) request to delete or restrict access to your personal data. We may postpone or deny your request if your Personal Information is in current use for providing our services according to other legitimate purposes such as compliance with regulatory requirements.
If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you may request to be informed that third parties that hold your personal data, in accordance with the relevant parts of this Privacy Policy, will act accordingly.
We do periodical assessments of our data processing and privacy practices, to make sure that we comply with this policy, to update the policy when needed, and to verify that the policy is displayed properly and accessible.
If you have any concerns about the way we process your Personal Data, you are welcome to contact our data protection team at the email address listed above. We will investigate your inquiry and make good-faith efforts to resolve any existing or potential dispute with you.
Note: we process personal data under the following lawful grounds: (i) when processing of your personal data is necessary for us to perform the agreement with you and to take steps at your requests prior to entering into the agreement between us; (ii) the processing of your personal data is necessary for us to comply with legal obligations to which we are subject; (iii) when processing of your personal data is necessary for legitimate interests, such as cyber security and data protection, fraud detection, service maintenance and control, support, back-up, data disaster recovery. Processing of your personal data under these lawful grounds, are not subject to your consent to this policy.
Changes
We may change the terms of this Privacy Policy occasionally. We will notify you via our website and will ask for your approval of these changes if they have a direct impact on your rights under this privacy policy. PLEASE READ ALL OCCASIONAL CHANGES TO THIS POLICY AS THEY MAY AFFECT YOUR PRIVACY RIGHTS.
TERA